"Printhead replacement incomplete" after "preparing print system" on a T610, T620, T770, T790, T1100, T1120, T1200, T1300, T2300, Z2100, Z3100, Z3200, Z5200 or Z5400?
This is usually not enough ink reaching the printheads: a non-HP cartridge, a cartridge below 40% full, or air in the ink tubes. Install HP cartridges above 40% full and purge each ink line with the priming tool. If the tube system is compromised, the seal upgrade kit is the easier and cheaper fix.
Parts you may need: Universal Designjet ink tube priming tool | Printhead seal upgrade kit for T and Z models | HP Designjet ink cartridges and printheads
This problem occurs in the following Designjet models: T610, T620, T770, T790, T1100, T1120, T1200, T1300, T2300, Z2100, Z3100, Z3200, Z5200, Z5400.
Your printer is in the middle of "preparing print system," and after 20 minutes of waiting, it displays the message "printhead replacement incomplete." You power the machine down, and back on, and it still tells you "printhead replacement incomplete." Very often, this is caused by insufficient ink supply. If you are using non-HP brand ink cartridges, install new HP cartridges. If any of the ink cartridges is below 40% full, replace that cartridge.
If there are any pockets of air in the ink tube system, the machine may display a "replace ink cartridge" message. Air in the lines is another possible cause for the "printhead replacement incomplete" message. When the ink supply station compresses the air in the ink cartridges, if the DC motor driving the pressization piston doesn't detect enough resistance, the machine interprets that signal as either an empty ink cartridge, or a faulty ink cartridge. In either case, the printer will not complete preparation of the print system, resulting in the "printhead replacement incomplete" message.
For this reason, it is recommended you purge each of the ink delivery lines, using the universal priming tool.
**IF THE INK TUBE SYSTEM IS COMPROMISED, YOU WILL NEED TO EITHER REPLACE THE TUBE SYSTEM, OR DO THE EASIER AND CHEAPER FIX OF INSTALLING THE SEAL UPGRADE KIT.**
Hi I have a designjet t790 eprinter and one printhead has a error code 0×00002 and the other 2 has code 0×80000 I was wondering do you know the problem with it and do you supply the parts to fix it ,also can supply to the UK, I hope to hear from you soon, thanks very much.
Good help . Thanks a lot
Hello can you please assist me with printhead not completed in t790 designjet I was wondering why the printhead is not moving when I command to move in a display panel why do you thing is the problem and the solution thank you
Hello Sir, thanks for this write up. Am having the same problem with my z3200ps. During initialization, it comes to the point of incomplete printhaed replacement, I cancel it and it continues to the point where it says LM cartridge is empty even when there is ink in it. I have replaced it with a new one but am still getting the same warning. Please any assistance on what I should do? Thanks.
solution error code 0×80000 hp designjet t795