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How to Reset Life Counters on Designjet T610, T1100, Z2100, Z3100, Z3200, Z5200

Posted by Tim Wert on

AFTER REPLACING THE SERVICE STATION, RESET LIFE COUNTERS.

 

Entering the Service Utilities Menu

Once  inside the “Main Menu”, press the Up arrow
key and the Cancel key together. You are now in the Service Menu
Menu.

The purpose of this Service Utility is to reset the internal life counters.
There are two submenus that allow you to:


-Reset ALL the counters related to a Preventive Maintenance Kit (PMK).
-Reset only the counters related to a specific replaced part.


ALWAYS RESET THE LIFE COUNTER OF A CORRESPONDING PART AFTER REPLACING IT.


Perform the Reset Life Counters utility as follows:


1 In the Service Utilities submenu, scroll to Reset Life Counters and press
OK.


2 Select Reset Maintenance Kit usage to reset the Life Counter for ALL
parts included in a Preventative Maintenance Kit (PMK).


Select Reset usage counters to reset the Life Counter of a single part.
a If you select Reset Maintenance usage, which will reset the Life Counter
for ALL parts included in a Preventive Maintenance Kit (PMK), you can
choose from the following Preventive Maintenance Kits:


-Preventive Maintenance Kit 1 (PMK1). 
-Preventive Maintenance Kit 2 (PMK2). 
-Preventive Maintenance Kit 3 (PMK3). 


It is also advisable to check the status of the Life Counters related to the
other Preventive Maintenance Kits to avoid multiple trips to the customer.
b If you select to Reset usage counters, which will reset the Life Counter of a
single part, you can choose from the following parts:


-Tubes and Trailing Cable
-Scan-Axis Belt
-Scan Motor
-Left Spittoon
-Right Spittoon
-Full Bleed Foams
-Aerosol Fans
-Carriage
-Service Station

3 Once you have selected a Life Counter to reset, the following message will
be displayed on the Front Panel. Press the OK key to reset the selected Life
Counter or press Back/Cancel to exit without resetting the Life Counter.
If the Usage Counter information cannot be read, the Front Panel will display
“Unable to get usage counter”. This could be a possible Firmware error. In
this case, make sure you have the latest version of the Firmware.


4 If the utility exits correctly, OK will be displayed on the front panel.


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