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Designjet 1050C Ink Tube Priming Problem

Posted by Bob Wert on

We purchased the HP1050C ink tube replacement and are in the process of bringing the plotter back up. The system is not recognizing the set-up printheads and is only flashing a “insert printhead” message. We tried reseating the printheads but this is as far as we get. What should be looked at/redone/reviewed… to move forward? Wendy told me you have defective set-up print heads.  We test all the set-up print heads before they are packaged, so I don’t think that is the problem.  After the Designjet 1050C ink tube system is installed, the PRODUCTION print heads must be installed and...

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Head- to- head comparison of HP Designjet 5500 and 800

Posted by Bob Wert on

During the days of its launch, HP Designjet 800 was considered as a game- changer for printing industry. And, with the further launch of HP Designjet 5000, the stage is finally set for the grand reception. The Designjet 5500 has incorporated some of the best features of 500 and 800, taking the best of both worlds and has blended them perfectly into a marvelous printing product that can change the face of the entire industry.The 5500 is not just a printer but is a power- packed machine that has a weight of 120 kg for a 60 inch format printer....

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Designjet 5500 ink leak

Posted by Bob Wert on

Hello, I had just installed one of your belts for the the DJ 5000ps and when I tried printing the calibration sheet the printer started leaking the light cyan ink. I think the problem was with my Ink Tube System and have bought a replacement from you guys. The ink got everywhere all the print head cleaners were soaked and the vacuum fan had was all saturated as well. My question is since the ink got everywhere do I need to get new print heads and print head cleaners. Seeing as how they are around $140 each it would be...

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Communications problem with Jetdirect

Posted by Bob Wert on

I have a HP Designjet 5000 and last year I purchased a new carriage belt. I installed it and everything worked great.  I did not use the printer for a couple of months and now I can not get it to received a signal through the HP Directjet Card on the back of the printer.  I installed an new card but still do not get a light on the back to verify internet connection.  Is there something I can do to resolve this problem? Try to open the web page in the plotter by using Internet Explorer, Chrome, Firefox, etc. ...

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Desisgnjet 5500 0B000A error - Power Supply

Posted by Bob Wert on

We have received Error Code 010030 034c95a consistently now regardless of the outlet into which it's plugged. I've tried it in different circuits in two different rooms – even our surge-protected emergency outlet. On a couple of occasions the printer has also displayed 0b000a 030f053b and "Check Cleaner Path." These have appeared only a few times out of the thirty-or-so restarts. I'm wondering if you have any suggestions, otherwise it's looking more like I'll have to call a service company. Which is too bad because the ones in our area are not great. I'd appreciate any help you can offer....

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