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All products sold by LPS are 100% guaranteed for quality.  Any defective product or product shipped in error can be returned to LPS for a refund for 30 days from purchase date.  Non-defective items may also be returned within 30 days for a refund less a 20% restocking fee.  Opened plotter supply items (ink, paper, print heads) and special order items are NOT returnable.

An RMA number and completed return form are required for returns.  Call 800-959-1575 or email sales@lpscomputer to obtain an RMA number and return form.