Tech Help — Designjet Z5400
Error 58:10 on HP Designjet Z2100, Z5200, Z3100, Z3200
Posted by Tim Wert on
If your Designjet printer is showing error 58:10 "Color sensor ESP (spectrophotometer) if the printer is not working well," or a related 58:xx error, the problem may be mechanical. Historically, we've assumed the issue must be with the color sensor itself, or with the carriage PCA, but we've recently discovered a fairly common failure, and believe it or not --it's related to the service station. If the ESP lens shutter is unable to open, error 58:10 will appear. The mechanical actuator that slides the shutter open is located on the service station wiper tray. If this small actuator breaks, the...
Printhead Replacement Incomplete on Designjet T and Z Printers
Posted by Tim Wert on
This problem occurs in the following Designjet models: T610, T620, T770, T790, T1100, T1120, T1200, T1300, T2300, Z2100, Z3100, Z3200, Z5200, Z5400. Your printer is in the middle of "preparing print system," and after 20 minutes of waiting, it displays the message "printhead replacement incomplete." You power the machine down, and back on, and it still tells you "printhead replacement incomplete." Very often, this is caused by insufficient ink supply. If you are using non-HP brand ink cartridges, install new HP cartridges. If any of the ink cartridges is below 40% full, replace that cartridge. If there are any pockets...
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- Tags: Designjet T1100, Designjet T1200, Designjet T1300, Designjet T2300, Designjet T610, Designjet T620, Designjet T770, Designjet T790, Designjet Z2100, Designjet Z3100, Designjet Z3200, Designjet Z5200, Designjet Z5400, HP Designjet, preparing print system, printhead replacement incomplete, replace ink cartridge
Designjet Rejecting Good Printheads, HP 70 | HP 72
Posted by Tim Wert on
This problem occurs in the following HP Designjet models: T610, T620, T770, T790, T1100, T1120, T1200, T1300, T2300, Z2100, Z3100, Z3200, Z5200, Z5400. If your printer is rejecting HP 70 printheads or HP 72 printheads, or if the printheads seem generally unreliable, there's a good chance there's nothing wrong with the printheads themselves. Often the contacts on the trailing cable corrode, and fail to send a consistent signal to and from the printheads. If you're on your second or third replacement printhead, and about ready to put some creatively-placed holes in the printer, power the machine off, and check the...
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- Tags: Bad Printhead, Designjet T1100, Designjet T1120, Designjet T1200, Designjet T1300, Designjet T2300, Designjet T610, Designjet T620, Designjet T770, Designjet Z2100, Designjet Z3100, Designjet Z3200, Designjet Z5200, Designjet Z5400, HP 70 Printhead, HP 72 Printhead, Reject, Replace Printhead, Trailing Cable, Unreliable