Q5669-60687 DesignJet Carriage Bushing
Carriage Rear Bushing, HP OEM or Carbon Fiber (LPS Brand)
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There is nothing better than dealing with mature professionals who know their business. LPS, The Designjet Store, is the best resource out there.
I needed an online trouble shoot. LPS got back to me within 24 hours with their best advice. I ordered the part and it was shipped in less than 24 hours. The part was exactly as advertised. I didn't end up needing the part but I was prepared in case I did. I highly recommend LPS.
After replacing the carriage bushing the carriage no longer made a knocking noise.
Part was shipped and arrived quickly. Recommendation was correct and fixed the problem. Level of followup tech support not normally enjoyed!!