During a recent move, my plotter was unfortunately stood on its end, causing ink to spill throughout the machine and severely damage multiple components — including the circuit boards, trailing cable, paper edge sensor, and print head PCB board.

The team at LPS answered the call immediately — all three of them — and delivered exceptional support from start to finish. They had the necessary parts in stock, shipped them quickly, and took the time to ask the right questions so they could help me diagnose the issue accurately. After explaining what had happened, they consistently sent the correct parts the first time, and every component worked 100% as expected.

Thanks to their responsiveness, technical knowledge, and genuine commitment to helping rather than just selling parts, my plotter is now back to life and plotting like new.

Thank you, LPS. You’ve earned a customer for life — my go-to plotter parts store forever.